When something breaks, most people grab their phone and search "plumber near me." You'll get a long list back. A few minutes of checking helps you pick someone you'll be glad you called, and in North Indianapolis it pays to find a plumber who knows the older homes here.
Start with the license
In Indiana, plumbing contractors are licensed through the state's Professional Licensing Agency, and you can look up a license online in a minute. It's the first thing worth checking. ExpertPipe Indy holds Indiana plumbing contractor license IN #CO52500055.
While you're at it, ask whether the company is insured and whether its techs are background-checked. You're letting someone into your home, so that should be an easy yes.
Read reviews for details, not just stars
A high rating is a good start. The details in the reviews tell you more.
Do people mention the plumber explaining the problem clearly?
Did the job cost what they were told it would?
Did the tech show up when promised and leave the work area clean?
Are there reviews from your part of town or for the kind of job you need?
Do people say they've used the company more than once?
We're proud to have 5.0 stars on Google from more than 100 homeowners, and you'll see those themes come up again and again.
Look for a clear price before work starts
You should know what you're paying for before anyone picks up a wrench. A good plumber looks at the problem, explains it in plain language and gives you options with a price for each.
That's how we work. Your plumber gives you options and a price on site, and nothing begins until you approve it. Some simple jobs can be priced over the phone. If you already have a written estimate from another licensed plumber, our 10% price match beats it by 10%.
Choose someone who repairs first
Ask how the plumber decides between repair and replacement. A sensible answer sounds like this: if a safe repair will last, do that; if replacement is the better value, explain why. That's our approach on every call, whether it's a water heater, a faucet or a sewer line.
Pick a plumber who knows North Indy homes
North Indianapolis has a lot of character, and a lot of older plumbing. Homes in Broad Ripple, Meridian-Kessler, Meridian Hills, Nora and Butler-Tarkington often have:
Clay or cast-iron sewer lines that can crack or let tree roots in
Galvanized supply pipe that slowly closes up with rust and scale
Basements with floor drains, laundry tubs and sump pumps
Past remodels layered on top of original plumbing
A plumber who works in these neighborhoods regularly knows what to look for and how to work on older materials carefully. When a sewer line needs digging, Shawn and his excavation crew handle it, and Lucas, our master plumber, is on the bigger projects.
Check how they communicate and back their work
Being able to text a photo of a leak or a water heater label saves time on both ends. Texts to (317) 731-3028 are answered 24/7, and we can often tell you from a photo what you're dealing with and whether it can wait.
Also ask what happens if something isn't right after the job. Every ExpertPipe Indy job is backed by a 12-month workmanship warranty.
Five things to know before any plumber arrives
A few minutes of prep makes any plumbing call faster and can limit the damage while you wait.
Where your main shutoff is. In most basement homes it's on the front wall where the water line enters. In slab homes, check the utility closet or garage. Tag it so anyone can find it.
Your water pressure. A simple gauge on an outdoor faucet tells you. Most homes do well at 50 to 70 PSI. Above 80 PSI, pipes, fixtures and appliances wear out faster.
What your supply lines are made of. Rubber hoses on washing machines and toilets get brittle. Braided stainless lines hold up much better.
Where your sewer cleanout is. It's often a capped pipe near the foundation or in the basement floor. Knowing where it is speeds up any drain call.
How old your water heater is. The date is usually coded into the serial number on the label. If it's past ten years, start planning.
When to call us
We work across North Indianapolis from our office in Carmel, just up the road, and we also cover Carmel, Fishers, Noblesville, Westfield, Zionsville, Whitestown, Brownsburg, Cicero and McCordsville. Learn more on our North Indianapolis plumber page, or see real jobs on our recent work page.
FAQ
How do I check a plumber's license in Indiana?
Use the Indiana Professional Licensing Agency's online license lookup and search by name or license number. Our number is IN #CO52500055.
Should I get more than one estimate?
For bigger jobs like a sewer line or repiping, it's reasonable. If you do, bring us the written estimate and our price match will beat a comparable one from a licensed plumber by 10%.
Do you work on older homes with cast-iron or clay pipe?
Yes, regularly. Much of North Indianapolis still has original sewer and drain lines, and we repair and replace them with care for the rest of the house.
How quickly can you get to North Indianapolis?
Most calls are handled the same day or the next. If water is actively leaking, call so we can help you shut it off while we're on the way.
What should I have ready when I call?
A short description of the problem and a photo if you can. For a water heater, a picture of the label helps us bring the right parts.
Looking for a plumber in North Indy? Call or text (317) 731-3028, or request service online.
